The Majority of Americans haven't heard of Google Docs

So says NPD. Have you?

A new survey by NPD has found that the 73% of Americans have never heard of Google Docs and other online office applications, but perhaps worst still only 0.5% of respondents have abandoned desktop office applications for an online alternative. 94% of Americans have never tried a web based productivity suite.

Why is it "perhaps worst" that 0.5% have abandoned desktop applications for the online one? Does that not smack of egotism? Not even just a little?